Customer Service Specialist Level 3 Apprentice
As an apprentice Customer Service Specialist, you’ll learn to interact with our customers, navigate the complete end – to – end customer journey, and be your customer’s trusted advisor, in order to understand their business objectives. You’ll learn to take ownership of problems, build your leadership skills, and work with many different internal and external stakeholders. We’ll teach you skills around how to ensure that the customer is getting the very best out of their products and services with us. Not only that, but you’ll also help to build relationships and identify upselling opportunities to continue to help BT grow.
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